Privacy policy
PRIVACY POLICY
Who we are?
The confidentiality of your personal data is important to us. This privacy statement explains what personal data we collect from you through our interactions and how we use that data.
Our identification data is as follows:
Company Name: RAVE HOOD S.R.L., headquartered in bd. I.C. Bratianu, no. 44, sc. A, apt. 2, sector 3, Bucharest, Fiscal Registration Code 49729763/2024, phone number [+40757452412], e-mail: [contact@ravehood.com]
What is personal data?
"Personal data" refers to unique individual information about an identified or identifiable natural person ("data subject"), referring, for example, to: name, address, Personal Numeric Code (CNP), IP or telephone number, location data, an online identifier, or to one or more specific elements, specific to the physical, physiological, genetic, mental, economic, cultural or social identity.
Each time we request your personal data, we will explain the purpose for which we need it, where we keep your data and who has access to it.
Of course, we inform you that whenever you want, we provide you with the information we hold about you and of course we will delete it if you request it.
What personal data we collect and why we collect it?
We collect personal data in order to successfully respond to your requests.
You provide some of this data directly, for example, when you write us a message through the contact form or, indirectly, identification data through your IP address.
We do not use your IP address to identify you, but we inform you that it may be stored when you access our website – mainly for security reasons.
You have the right to request the deletion of your IP!
Depending on the interactions you have with our site, the personal data we collect are the following:
· Name and surname – for identification;
· Email address – for communication;
· Phone number – for communication by phone or whatsapp;
· Message – field where you can expose your command, problem or question.
The personal data requested at the time of sending the message is used ONLY to be able to contact you and respond to your request. Subsequently, data provided by the fiscal code for invoicing ordered / won products will also be requested.
Data transmitted involuntarily when you interact with our website:
IP address – When you visit our site, your IP address may be recorded. However, we do NOT use your IP address to identify you or to use it for other purposes.
Operating system, browser, browsing activity and other information about how you interacted with the site. We may collect this information through the use of cookies or other similar technologies.
Cookies
We use the Google Analytics cookie.
Google Analytics is Google's analytics tool that helps website and app owners understand how visitors interact with their properties. Google Analytics may use a set of cookies to collect information and report statistical data on site usage, without sending Google data that identifies visitors. The main cookie used by Google Analytics is the "ga" cookie.
In addition to reporting website usage statistics, data collected from Google properties using Google Analytics may also be used, together with some of the advertising cookies described above, to show more relevant ads on Google properties (such as Search) and across the web, as well as to measure interaction with the ads we display.
Google Analytics JavaScript libraries use http cookies to "remember" what a user has done on previous pages/interactions with the website.
Google Analytics supports three JavaScript tags for measuring website usage: gtag.js, analytics.js, and ga.js.
What is the legal basis for processing this data?
Data you voluntarily provide us (name, surname, telephone, email address) – the legal basis is to take steps at the request of the data subject before concluding a contract (art. 6 para. (1) points (b) and (c) of Regulation (EU) 679/2016).
We use the data to issue your tax invoice, if applicable.
Regarding the data we collect automatically through the use of cookies or other similar technologies, the basis for processing is consent.
By accessing the site, and selecting the Yes / Agree option, you validly consent to the processing.
What is the purpose of data collection and how do we use your personal information
You can make choices about the data we collect. When you are asked to provide personal data, you have the right to refuse. If you choose not to provide data that is necessary to provide a service or communicate with us, you may not be able to get the information you want (for example, by submitting information you can place an order on the site).
Name and surname
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How do we use your first and last name? |
Why? |
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Contact with you
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It is necessary for you to provide us with certain personal data in order to be able to start communication in order to conclude a contract |
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Fraud detection and prevention
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To prevent other users from using your data, we need to send you emails to confirm your identity |
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Client Assistant
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We use data to provide customer service and support services (details) either directly or through the call center |
Information about your phone, laptop or tablet and how to use the site
Information you give us when you browse our site, including your IP address and device type. At the same time, we save information about how you use the site and application.
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How we use information about your phone, laptop or tablet and how you use the site |
Why? |
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We improve your experience on the site, offering you the version best adapted to your device |
Providing the best browsing experience on the site |
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We protect the site
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To prevent and detect fraud against you or our website. To be able to ensure data confidentiality. |
You are not obliged to provide us with any of the above information, but if you do not do this, you may not be able to enjoy the full browsing experience on our site.
Data retention period
We store personal data only for the period necessary to fulfill the purposes, but only until you decide to deactivate your user account.
If we have issued you an invoice, your data will be stored for 10 years, according to the law.
Who do we share personal data with?
We will not disclose your information to third parties for use for their own marketing or commercial purposes without your consent.
However, we may disclose your information to the following entities:
Service providers. We may disclose your information to other companies that provide services to us and act as processors, such as companies that help us with billing, companies that maintain the website or send emails on our behalf.
These entities are selected with special care to ensure that they meet specific requirements for the protection of personal data. These entities have a limited ability to use your information for purposes other than providing services to us;
Public Health Directorates – D.S.P. – considering the specifics of the activity, if the test results are positive, we have the obligation to notify the Public Health Directorates about this fact;
Legal / judicial entities, if requested from us, only in accordance with specific provisions of National or European Law;
In addition to the disclosures described in this Privacy Policy, we may share information with third parties to whom you consent or request us to make such disclosure.
What rights do you have as a data subject?
The protection of individuals with regard to the processing of personal data is a fundamental right. Article 8(1) of the Charter of Fundamental Rights of the European Union ('the Charter') and Article 16(1) of the Treaty on the Functioning of the European Union (TEU) provide for everyone's right to the protection of personal data.
Rights of data subjects regarding the protection of individuals with regard to the processing of personal data and the free movement of such data: the right to information and access; the right to intervene on the data; the right to rectification; the right to delete data; the right to restrict processing; the right to data portability; the right to object and automated individual decision-making, including profiling; the right to lodge a complaint with the supervisory authority (www.dataprotection.ro).
COOKIE USAGE POLICY
for RAVE HOOD S.R.L.
www.ravehood.com
The site https://www.ravehood.com/ uses cookies.
The information presented below is intended to inform the user more details about the placement, use and administration of cookies used by https://www.ravehood.com/ site. There are also some useful links related to this topic. If you need more information, and they are not found below, you can contact us at: contact@ravehood.com
Please read the following information carefully:
This website uses cookies to provide visitors with a much better browsing experience and services tailored to everyone's needs and interests.
We use the Google Analytics cookie.
Google Analytics is Google's analytics tool that helps website and app owners understand how visitors interact with their properties. Google Analytics may use a set of cookies to collect informationandreport statistical data on site usage, without sending Google data that identifies visitors. The main cookie used by Google Analytics is the "ga" cookie.
In addition to reporting statistical data on site usage, data collected from Google properties with the help of Google Analytics may also be used, together with some of the advertising cookies described above, to help you make more relevant ads on Google properties (such as Google search) and on the web, as well as toenhance interaction with the announcements that I amhaving.
Google Analytics JavaScript libraries use http cookies to "remember" what a user has done on previous pages/interactions with the website.
Google Analytics supports three JavaScript tags for measuring site usage: gtag.js, analytics.js, and ga.js.
In what we call "web 2.0", "cookies" play an important role in facilitating access and delivery of multiple services that the user enjoys on the Internet, such as:
v Customizing certain settings such as: the language in which a site is viewed, the currency in which certain prices or tariffs are expressed, keeping options for various products (measures, other details, etc.) in the shopping cart (and storing these options) – thus generating the flexibility of the "shopping cart" (accessing old preferences by accessing the "forward" and "back" button)
v Cookies provide site owners with valuable feedback on how their sites are used by users, so they can make them even more efficient and accessible to users.
v Allow multimedia or other applications from other sites to be included in a particular site to create a more valuable, useful and enjoyable browsing experience;
v Improve the efficiency of online advertising.
What is a "cookie"?
An "Internet Cookie" (also known as "browser cookie" or "http cookie" or simply "cookie") is a small file, consisting of letters and numbers, that will be stored on your computer, mobile terminal or other equipment of a user accessing the Internet. The cookie is installed by request issued by a web server to a browser (eg Internet Explorer, Chrome, etc.) and is completely "passive" (does not contain software, viruses or spyware and can not access the information on the user's hard drive).
A cookie consists of 2 parts: the name and content or value of the cookie. Moreover, the duration of a cookie is determined; technically, only the webserver that sent the cookie can access it again when a user returns to the website associated with that webserver.
Cookies themselves do not require personal information to be used and, in most cases, do not personally identify internet users.
· Session cookies – these are temporarily stored in the cookie folder of the web browser so that it can store them until the user exits the respective website or closes the browser window (eg when logging in / logging out on a webmail account or social networks)
· Persistent cookies – These are stored on the hard drive of a computer or device (and generally depend on the default cookie lifetime). Persistent cookies also include those placed by a website other than the one the user is currently visiting – known as 'third party cookies' – which can be used anonymously to memorize a user's interests so that advertising is delivered as relevant as possible to users.
What are the advantages of cookies?
A cookie contains information that links a web browser (user) and a specific web server (website). If a browser accesses that web server again, it can read the information already stored and react accordingly. Cookies provide users with a pleasant browsing experience and support the efforts of many websites to provide comfortable services to users: eg - online privacy preferences, site language options, shopping carts or relevant advertising.
What is the lifetime of a cookie?
Cookies are managed by web servers. The lifetime of a cookie may vary significantly, depending on the purpose for which it is placed. Some cookies are used exclusively for a single session (session cookies) and are no longer retained once the user has left the website and some cookies are retained and reused each time the user returns to that website ('permanent cookies'). However, cookies can be deleted by a user at any time through browser settings.
What are cookies placed by third parties?
Certain sections of content on some sites may be provided through third parties / providers (eg news box, a video or an advertisement). These third parties may also place cookies through the site and they are called "third party cookies" because they are not placed by the owner of that website. Third-party providers must also comply with applicable law and the privacy policies of the site owner.
How are cookies used by this site?
A visit to this site may place cookies for the purposes of:
v Site performance cookies
v Visitor analysis cookies
v Cookies for geotargetting
v Registration cookies
v Cookies for advertising
v Cookies of advertising providers
These cookies may come from third parties.
Performance cookies
This type of cookie retains the user's preferences on this site, so there is no need to set them each time you visit the site.
Examples:
v Video player volume settings
v video streaming speed with which the browser is compatible
Cookies for visitor analysis
Each time a user visits this site, analytics software provided by a third party generates a user analysis cookie. This cookie tells us if you have visited this site before. The browser will tell us if you have this cookie, and if not, we will generate one. It allows monitoring the unique users who visit us and how often they do it. As long as you are not registered on this site, this cookie cannot be used to identify individuals, they are used for statistical purposes only. If you are registered, we may also know the details you have provided to us, such as your e-mail address and username, subject to confidentiality and the provisions of the Terms and Conditions, the Privacy Policy as well as the provisions of the legislation in force regarding the protection of personal data.
Cookies for "geotargeting"
These cookies are used by software that determines which country you come from. It is completely anonymous and is only used to target content – even when you are on our page in Romanian or another language you receive the same advertisement.
Cookies for registration
When you register on this site, we generate a cookie that notifies us if you are registered or not. Our servers use these cookies to show us which account you are registered with and whether you have permission for a particular service. It also allows us to associate any comment you post on our site with your username. If you have not selected "keep me registered", this cookie will be automatically deleted when you close your browser or computer.
Cookies for advertising
These cookies allow us to find out whether or not you have viewed an online advertisement, what its type is and how long it has been since you saw the advertising message. We also use these cookies to target online advertising. We may also use cookies belonging to a third party, for better targeting of advertising, to show, for example, advertisements about holidays, if the user has recently visited an article on the site about holidays. These cookies are anonymous, they store information about the viewed content, not about users. We also set anonymous cookies through other sites on which we advertise. By receiving them, we can use them to recognize you as a visitor to that site if you later visit our site, we will be able to deliver advertising based on this information.
Cookies of advertising providers
The companies that generate these cookies have their own privacy policies, and this site does not have access to read or write these cookies. Third party cookies can be used to show you targeted advertising on other sites, based on your navigation on this site.
Other third-party cookies
On some pages, third parties can set their own anonymous cookies in order to track the success of an application, or to customize an application. Due to its use, this site cannot access these cookies, just as third parties cannot access cookies owned by this site. For example, when you share an article using the social media button on this site, that social network will record your activity.
What type of information is stored and accessed through cookies?
Cookies store information in a small text file that allows a website to recognize a browser. The webserver will recognize your browser until the cookie expires or is deleted. The cookie stores important information that improves the Internet browsing experience (eg language settings in which you want to access a site; keeping a user logged in to the webmail account; online banking security; keeping products in the shopping cart, etc.)
Why are cookies important for the Internet?
Cookies are the central focus of the efficient operation of the Internet, helping to generate a friendly browsing experience and adapted to the preferences and interests of each user. Denying or disabling cookies can make some sites impossible to use.
Denying or disabling cookies does not mean that you will no longer receive online advertising – but only that it will no longer be able to take into account your preferences and interests, highlighted by your browsing behavior.
Examples of important uses of cookies (which do not require authentication of a user through an account):
v Content and services tailored to user preferences – categories of news, weather, sports, maps, public and government services, entertainment sites and travel services, etc.
v Offers tailored to users' interests – password retention, language preferences (Ex: displaying search results in Romanian).
v Retention of child protection filters on Internet content (family mode options, safe search functions)
v Limiting the frequency of ad serving – limiting the number of impressions of an ad for a particular user on a site.
v Providing more relevant advertising to the user.
v Measurement, optimization and analytics features – such as confirming a certain level of traffic on a website, what type of content is viewed and how a user reaches a website (eg through search engines, directly, from other websites etc.). Websites run these analyzes of their use to improve sites for the benefit of users.
Security and privacy issues
Cookies are NOT viruses!
They use plain text formats. They are not made up of pieces of code so they cannot be executed nor can they auto-run. As a result, they cannot duplicate or replicate on other networks to run or replicate again. Because they cannot perform these functions, they cannot be considered viruses.
Cookies can, however, be used for negative purposes. Because they store information about users' preferences and browsing history, both on a particular site and on several other sites, cookies can be used as a form of spyware. Many anti-spyware products are aware of this fact and constantly mark cookies to be deleted in anti-virus / anti-spyware removal / scanning procedures.
In general, browsers have integrated privacy settings that provide different levels of cookie acceptance, validity period and automatic deletion after the user has visited a particular site.
Other security aspects related to cookies
Because identity protection is very valuable and represents the right of every internet user, it is advisable to know what possible problems cookies can create. Because through them information is constantly transmitted in both directions between the browser and the website, if an attacker or unauthorized person intervenes during data transmission, the information contained in the cookie can be intercepted. Although very rare, this can happen if the browser connects to the server using an unencrypted network (eg an unsecured Wi-Fi network).
Other cookie-based attacks involve wrong cookie settings on servers. If a website does not require the browser to use only encrypted channels, attackers can use this vulnerability to trick browsers into sending information through unsecured channels. Attackers then use the information for purposes of unauthorized access to certain sites. It is very important to be careful in choosing the most appropriate method of protecting personal information.
Tips for safe and responsible navigation, based on cookies
Due to their flexibility and the fact that most of the most visited and largest sites use cookies, they are almost inevitable. Disabling cookies will not allow user access to the most widespread and used sites including Youtube, Gmail, Yahoo and others. Here are some tips that can ensure that you do not worry without worries but with the help of cookies:
v Customize your browser settings for cookies to reflect a comfortable level of cookie security for you
v If you do not mind cookies and you are the only person using your computer, you can set long expiration dates for storing your browsing history and personal access data. If you share access to your computer, you can consider setting your browser to delete individual browsing data each time you close your browser. This is a way to access sites that place cookies and delete any visit information at the end of the browsing session.
v Install and constantly update your anti-spyware applications.
Many of the applications for detecting and preventing spyware include detecting attacks on websites. Thus, it prevents the browser from accessing websites that could exploit browser vulnerabilities or download dangerous software. Make sure your browser is always up to date. Many of the cookie-based attacks are exploited by exploiting the weaknesses of older versions of browsers.
Cookies are everywhere and cannot be avoided if you want to enjoy access to the best and largest sites on the Internet – local or international. With a clear understanding of how they operate and the benefits they bring, you can take the necessary security measures so that you can surf the Internet with confidence.
How can I stop cookies?
Disabling and refusing to receive cookies can make certain sites impractical or difficult to visit and use. Also, refusing to accept cookies does not mean that you will no longer receive / see online advertising.
It is possible to set the browser so that these cookies are no longer accepted or you can set the browser to accept cookies from a specific site. But, for example, if you are not registered using cookies, you will not be able to leave comments.
All modern browsers offer the ability to change cookie settings. These settings are usually found in your browser's "options" or "preferences" menu.
To understand these settings, the following links may be useful, otherwise you can use the browser's "help" option for more details.
v Cookie settings in Internet Explorer
v Cookie settings in Firefox
v Cookie settings in Chrome
v Cookie settings in Safari
For third-party cookie settings, you can also consult the website:
http://www.youronlinechoices.com/ro/
IAB Romania provides the following website to provide more information on privacy related to online advertising: http://www.youronlinechoices.com/ro/
For more details on privacy issues, you can also access the following links:
v www.youronlinechoices.eu/ro<
v http://www.guardian.co.uk/info/cookies